Privacy Policy

At Paseo del Centro, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a reservation, or contact us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when using our website or booking services, including:
- Name, email address, phone number, and address.
- Payment information (credit/debit card or bank details) when applicable.
- Reservation details, such as dates of stay, preferences, and special requests.
- Technical information automatically collected, such as IP address, browser type, and device information.

2. How We Use Your Information

The information we collect is used for the following purposes:
- To process and confirm your reservation.
- To communicate with you regarding your booking, stay, or inquiries.
- To send you promotional offers or newsletters, if you have opted in.
- To improve our website, services, and guest experience.
- To comply with legal obligations and protect against fraud or misuse.

3. Legal Basis for Processing

We process your personal information only when there is a legal basis to do so, including:
- Your consent.
- The need to perform a contract (e.g., to manage your booking).
- Compliance with legal obligations.
- Legitimate business interests, such as improving our services or ensuring site security.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share data with trusted third parties when necessary, such as:
- Payment processors to complete transactions.
- Channel managers or booking platforms (e.g., Airbnb, Booking.com, Expedia) to manage reservations.
- Service providers such as housekeeping, maintenance, or IT support.
- Legal authorities when required by law.

All third parties are required to protect your data in compliance with applicable privacy regulations.

5. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to enhance your browsing experience. These small files help us analyze site traffic, remember preferences, and improve user experience. You may choose to disable cookies in your browser settings, but some parts of the website may not function properly as a result.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. Once your data is no longer needed, it will be securely deleted or anonymized.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no electronic storage or transmission method is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:
- Access and request a copy of your personal data.
- Request correction or deletion of inaccurate information.
- Withdraw your consent at any time.
- Object to or restrict data processing in certain circumstances.
- Request data portability.

To exercise these rights, please contact us at info@paseodelcentrosma.com.

9. Third-Party Links

Our website may contain links to third-party websites or booking platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

Paseo del Centro reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a new 'last updated' date. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.

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11. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: info@paseodelcentrosanmiguel.com